Frequently Asked Questions
About TenderPintar
TenderPintar is a digital procurement platform that helps organisations manage their tender, quotation, and e-auction processes online. It replaces manual paperwork with a secure, transparent, and fully automated system, allowing both buyers and suppliers to participate in procurement activities more efficiently.
TenderPintar is designed for both public and private sector organisations. Government agencies, local authorities, government-linked companies, and private corporations can use the platform to manage their procurement processes. Vendors, suppliers, and contractors can also register to participate in available tenders or quotations.
TenderPintar focuses on end-to-end procurement digitalisation. It supports multiple procurement methods such as direct purchase, quotation, tender, and e-auction, all in one platform. It also offers real-time monitoring, secure submission, and a transparent audit trail that ensures compliance and governance across every transaction.
Yes. TenderPintar supports public sector digitalisation efforts and is designed to comply with Malaysian government procurement standards. It aligns with the national MyDigital initiative and promotes transparent, accountable procurement practices.
Security, Compliance & Fairness
Yes. TenderPintar uses advanced encryption and digital certificates to protect all submissions and documents. Every activity on the platform is recorded through a detailed audit trail, ensuring transparency, accountability, and data integrity for both buyers and suppliers.
Every process in TenderPintar is digitally recorded and traceable. This ensures accountability, reduces human bias, and aligns with national digital governance goals. Audit trails and transparent evaluation mechanisms make procurement more credible and corruption-resistant.
TenderPintar uses secure access controls and structured evaluation modules that prevent unauthorised access or tampering. All evaluator actions are logged, ensuring every decision is transparent and justifiable.
Procurement Process
Once an organisation publishes a tender, registered suppliers can log in, view details, purchase documents if required, and submit their bids online. The system automatically records submission times and prevents access to bids until the official opening period, ensuring fairness and compliance.
TenderPintar supports a wide range of procurement types, including direct purchase, quotation, open or restricted tender, and e-auction. This flexibility allows organisations to manage different procurement scales and requirements in one unified system.
Once the tender period closes, the system automatically locks submissions until the official opening session. Evaluation is done securely within the platform according to the buyer’s criteria, and all activities are recorded for transparency and audit purposes.
Yes. TenderPintar supports both domestic and international tendering processes. The platform can be configured to meet different regulatory or language requirements depending on the buyer’s needs.
Supplier Management
Suppliers can visit the official TenderPintar website and register through the vendor portal. The process involves completing company information, uploading relevant documents, and verifying business credentials. Once approved, suppliers can access tenders and participate in procurement activities.
Suppliers gain easier access to tender opportunities from multiple organisations in one platform. They can submit bids anytime and anywhere, track tender results, and save costs by reducing paperwork and travel. The digital process ensures equal access and visibility for all vendors.
Yes. To ensure that supplier information remains accurate and up to date, registration is typically renewed annually. This process helps maintain an active and verified supplier database for buyers.
Buyer Benefits & Features
For buyers, TenderPintar simplifies procurement management by reducing manual errors, shortening evaluation time, and improving transparency. The platform also allows real-time monitoring, digital approval workflows, and automated reports for better governance and compliance.
Yes. TenderPintar can be integrated with financial management, enterprise resource planning, and internal approval systems. This ensures seamless data flow, reduces duplication, and improves reporting accuracy across departments.
Yes. TenderPintar provides reporting features that give buyers visibility into vendor participation, tender activity, and procurement processes. Custom reports can also be generated to support compliance requirements, audits, and management reviews.
Digital Transformation & Support
TenderPintar enables organisations to move from paper-based procurement to a fully digital environment. This transformation improves operational efficiency, reduces costs, and strengthens transparency, aligning with Malaysia’s national agenda for digital governance.
Yes. TenderPintar’s cloud-based model makes it scalable and cost-effective for organisations of any size. Smaller agencies can adopt it without needing heavy IT infrastructure or technical expertise.
You can visit TenderPintar’s official website and submit a contact request. The team will reach out to arrange a consultation or demonstration tailored to your organisation’s needs.
Users can reach out to TenderPintar’s support team through the Helpdesk section on the website. Technical assistance is available via email or phone to ensure prompt troubleshooting and smooth operations.
